Definitions:

In these conditions the following terms shall have the following meaning.  “OAFE” means Ontario Agri-Food Education Inc. “Customer” means the customer of Ontario Agri-Food Education Inc.

Pricing:

All prices are quoted in Canadian dollars.

Payment:

Payment shall become due upon placement of the order.  No goods shall be supplied without payment. 

Goods shall be delivered by a carrier of OAFE’s choosing.  Carriage will be at cost to the Customer and forms part of the invoice.  We aim to dispatch goods within two weeks of purchase.  If you are registration for an event takes place within one month from the date of purchase, these will be sent out at least 48 hours prior to the event date.  Please wait 60 days to report to OAFE any outstanding orders.  All online payment transactions and fulfillment services are being handled externally to Moneris.

Event Registration:

Online registration of events will close 48 hours prior to the date of the event to ensure OAFE is able to fulfill your order.

Each participant for an event that requires registration must register individually.  All registration fees are non-refundable.  By agreeing to the terms and conditions the Customer agrees that the Customer will provide OAFE with the Customer’s full name and contact details and any relevant medical information (if requested) prior to taking part.

Claims:

Claims arising from damage delay or partial loss of the goods in transmit must be made in writing to OAFE within seven working days of delivery.  OAFE shall be afforded reasonable opportunity to investigate the claim made hereunder, and the Customer shall, if so requested in writing or verbally by OAFE promptly return any of the goods subject of any claim and any packing materials securely packaged and return them to OAFE for examination.

Liability:

a) If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, OAFE shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.

b) If the Customer establishes that any of the goods are defective, OAFE shall, at its option replace them with similar goods or allow the Customer credit for their invoice value.

c) In no circumstances shall the liability of OAFE to the Customer under this condition exceed the invoice value of the goods.

Returns:

Goods that are faulty or do not fit must be returned to Ontario Agri-Food Education Inc., 8460 Tremaine Road, P.O. Box 460, Milton, ON  L9T 4Z1

Specification:

OAFE reserve the right to alter specifications to those stated in the description and displayed in the product photograph including slight differences in colour, shade and size.

The Customer’s statutory rights will not be affected.